Book: Developing office skills (Kerr Yates Rev-4e 2003)

Developing office skills (Rev. Fourth ed.)..
Kerr, N., & Yates, B. (2003). Developing office skills (Rev. 4th ed.). Frenchs Forest, N.S.W: Pearson Education Australia.
ISBN 9781740910996

Following my time with Skills.net at the State Library of Victoria, being a tourist on a government wage and traveling all over the state, meeting people and showing them how to access and use the World Wide Web, I settled down for a short while as a community trainer working with seniors, single mums, disadvantaged, unemployed, and refugees. They were all lovely people to work with.
If there is one book I would have like to taught to them, and anyone over the age of 16 years, it is this one. Because sooner or later you will have to deal with government and govt. paperwork; and working through this book gives you an idea of what to expect.
My ownership of some of the other books goes back to my days as a trainee working for ABC Radio, because trying to push paperwork through a public service system is like trying to pick a miscreant sesame seed from a kilo tin of honey...

Other reading of related texts
Reference List / In-Text Citation Styles in APA 6th
Please Note: I do not strictly follow APA style in these citations as I would like various technology and media to be able to access these pages.
Dwyer, J. (2000). The business communication handbook (Fifth ed.). Frenchs Forest, N.S.W: Pearson Education Australia.
De Janasz, S. C., Dowd, K. O., & Schneider, B. Z. (2006). Interpersonal Skills in Organizations (Second ed.). New York, N.Y: McGraw-Hill Education - Europe.
Janner, G. (aka Mitchell, E). (1986). Janner's complete letterwriter. London: Hutchinson Business.
Moncrieff, J., & Sharp, D. (1986). The P.A's handbook. London: Papermac.

20190327
www.worldcat.org
Developing office skills (Rev. 4th ed.)

Unless otherwise noted all books listed were in my personal library at the time of the first blog posting about the book. Some titles were borrowed from RMIT University libraries during the period 2006-2016, or from Hobsons Bay City Council library.

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