Wednesday, 6 March 2019

Book: The Disability Support Worker (Arnott 1e 2011)

The Disability Support Worker

Arnott, G. (2011). The Disability Support Worker. Melbourne: Pearson Australia.
ISBN: 9781442541504
or
Arnott, G. D. (2011). The disability support worker. Frenchs Forest, N.S.W: Pearson Australia.

Read and finished Dec 2018-Feb 2019
The book is aimed at providing a practical introduction to the Vocational Education and Training field of Disability Care (Cert 111, Cert IV, Diploma).

It is not uncommon for these types of book to be poor in research or lack formal citation that would be found in a peer reviewed academic textbook. Therefore, I was somewhat disappointed, but not surprised, when I found the reference to Bill Worden's Tasks of Grieving being referred to (uncited) in Table 3.4 (p86) as "Stages of grief after acquiring a disability"; Worden was clear in his text (see p25ff) that the mourning process proceeds as tasks to be completed, not stages that are experienced.

Where the strengths of this book lie is in its organisation; its thorough coverage of a wide range of topics; and its classroom tasks and review for students who are working toward a vocational award. The manuscript constantly highlights the need to recognise patients and clients as individuals, with a person-centered approach to all tasks expected of the Disability Support Worker. It reminded me of the late Tom Kitwood's Dementia reconsidered: The person comes first: a book that should be read by anyone who comes into contact with individuals who are suffering dementia, acquired brain injury, or other mental health issues.

While it has a comprehensive bibliography, one book that should be added to the reader's list is Eckermann's Binan goonj: Bridging cultures in aboriginal health (2e 2006).
Eckermann, A. (2006). Binan goonj: Bridging cultures in aboriginal health. Sydney: Churchill Livingstone.

Annison, J. (1996). Disability: A guide for health professionals. South Melbourne, Vic: Thomas Nelson Australia.

Lubkin, I. M., Larsen, P. D., & Ovid Technologies, Inc. (2006). Chronic illness: Impact and interventions. Sudbury, Mass: Jones and Bartlett Publishers.

Kirkwood, N. A. (1993). A hospital handbook on multiculturalism and religion. Newtown, NSW, Australia: Millennium Books.

Library book:
Hobsons Bay City Council Library (HBCC collection borrowed 2016/2017; update: the title seems to have been removed from HBCC collections 201903)
Kitwood, T. (2005). Dementia reconsidered: The person comes first. Maidenhead: Open University Press.

Note: I am somewhat disappointed that the National Standards for Disability Services (DSS, 2012/2013) has not been registered and archived in our own National Library...
An extract from:
NATIONAL STANDARDS FOR DISABILITY SERVICES (2012/2013)
viewed May 8, 2022:
Text only PDF:
In situ
Archived

Full version:
In situ
Archived

An overview of the National Standards
Six National Standards
There are six National Standards that apply to disability service providers.
1. Rights: The service promotes individual rights to freedom of expression, self-determination and decision-making and actively prevents abuse, harm, neglect and violence.
2. Participation and Inclusion: The service works with individuals and families, friends and carers to promote opportunities for meaningful participation and active inclusion in society.
3. Individual Outcomes: Services and supports are assessed, planned, delivered and reviewed to build on individual strengths and enable individuals to reach their goals.
4. Feedback and Complaints: Regular feedback is sought and used to inform individual and organisation-wide service reviews and improvement.
5. Service Access: The service manages access, commencement and leaving a service in a transparent, fair, equal and responsive way.
6. Service Management: The service has effective and accountable service management and leadership to maximise outcomes for individuals.
Definitions
This section lists a number of common terms and describes how they are used within the National Standards.
Continuous improvement – the term ‘continuous improvement’ describes the ongoing effort of an organisation to improve services, systems, processes or products to maximise benefits for its clients. The process of continuous improvement relies on evidence-based information to support the organisation’s success in achieving its goals and outcomes. This also means adapting to changing needs of the community or people using services.
Cultural competency – the term ‘cultural competency’ describes individuals and organisations with a set of behaviours, attitudes, knowledge, skills, practices and processes which enable effective work in cross-cultural settings. It is more than cultural awareness. It means that individuals and organisations are proactive, rather than responsive, regarding cultural diversity to ensure effective and relevant service delivery or supports.
Dignity of risk – the term ‘dignity of risk’ promotes each person’s autonomy and self-determination to make their own choices, including the choice to take some risks in life.
Family, friends and carers – the term ‘family, friends and carers’ recognises the importance of connection with family and friends, as well as the caring roles played by family, friends and carers. The word ‘family’ is inclusive of partners or significant others as well as parents, siblings, children and other family members.
Individual – the term ‘individual’ is used to describe the person who uses a service or support. This is primarily people with disability who use a service or support. The word ‘individual’ may also mean a family member or carer, for example, in the case of people using respite services. ‘Individual’ is used instead of words such as ‘consumer’, ‘client’ or ‘service user’.
Outcomes – the term ‘outcomes’ describes the impact or result of a service or support, such as an improvement in an individual’s wellbeing. ‘Outcomes’ can be distinguished from ‘outputs’. Outputs describe the delivery of services or supports, such as the provision of training. Outcomes can be short-term (such as an individual being involved in service planning) through to long-term (such as an individual finding employment after completing a course).
Minimal restriction – the term ‘minimal restriction' or 'minimal intervention’ recognises any restrictions on choice and control should be minimal and evidence based. Clear information should be provided to people with disability, their families and carers so that restrictions are transparent and easily understood.
People with disability – it is recognised that not all people with disability use services and supports and so the term ‘people with disability’ is used to refer to people with disability in the community generally.
Person-centred – the term ‘person-centred’ describes service and supports that are centred on an individual and their strengths, needs, interests and goals. Person-centred service delivery ensures that people with disability lead and direct the services and supports they use.
Quality management – the term ‘quality management’ describes the systems and processes an organisation has in place to monitor, review, plan, control and ensure quality of services, supports or products.
Reflection – the term ‘reflection’ refers to activities that individuals, teams and organisations undertake to learn from practice and action. This can be undertaken formally or informally as part of professional development or quality management.
Service and supports – the term ‘service and supports’ describes the distinction between ‘services’ (such as specialist and mainstream service delivery) and ‘supports’ (which are other measures that a person may use to live a full life such as brokering and mentoring). For simplicity, the National Standards refer to disability organisations, organisations and agencies as 'service providers'. An individual may use more than one service provider.

20220528 20190311 20190306

http://www.worldcat.org

The Disability Support Worker

Arnott, G. D. (2011). The disability support worker. Frenchs Forest, N.S.W: Pearson Australia.

Arnott, G. (2011). The Disability Support Worker. Melbourne: Pearson Australia.
ISBN: 9781442541504

The Disability Support Worker (1e, 2011): Table of Contents
Chapter 1 Working within a legal and ethical framework
Legislation and common law relevant to the work role
Duty of care
Assessing a breach of duty of care
Dignity of risk
Fulfilling your legal responsibilities in the course of practice
Organisational policies and practices
Working ethically

Chapter 2 Working effectively in the community sector
Working ethically
Communicating effectively in a community work or service delivery setting
Working effectively within the community services sector
Demonstrating a commitment to relevant values and philosophies underpinning work in the sector
Maintaining work standards
Taking responsibility for personal skill development
Reflecting on your own practice

Chapter 3 Working effectively with people with a disability
Background
Changing attitudes towards disability
Demonstrating your understanding of key issues for people with a disability
Policy, standards and laws
Commitment to access and equity principles
Your personal values and attitudes regarding disability
Effective communication strategies
Referrals to other staff or specialist services
Strategies for exercising rights and independence
Ensuring that client requirements are acknowledged
Compliance with legal requirements and duty of care
Different areas of disability work in the sector

Chapter 4 Empowering people with disabilities
Enhancing independence and self-determination
Strategies for fostering independence
Contributing to the review of policy and legislation

Chapter 5 Facilitating skills development and maintenance
Assessing learning ability and needs
Developing and implementing a person-centred skill development/maintenance program
Evaluating skills development
Using incidental learning to enhance skills development

Chapter 6 Facilitating community participation and inclusion
Supporting the client with a disability to identify and engage in social networks
Developing and implementing an individualised community support plan
Developing strategies to minimise isolation
Risks associated with community participation and inclusion

Chapter 7 Communicating using augmentative and alternative communication strategies
Identifying current communication ability and needs
Developing effective augmentative and alternative communication strategies
Implementing an augmentative and alternative communication strategy
Monitoring, reporting and reviewing communication strategies

Chapter 8 Facilitating individualised plans
Establishing and maintaining an appropriate relationship with the client
Providing information about the planning process
Determining risks associated with supporting the individualised plan
Completing documentation

Chapter 9 Providing behaviour support in the context of individualised plans.
Following daily lifestyle routines
Contributing to the development of a behaviour support plan
Providing support for positive and adaptive responses

Chapter 10 Following safety procedures and contributing to OH&S for direct care work
Planning and conducting work safely by identifying risks to personal safety
Identifying manual handling hazards
Identifying sources of infection
Identifying other hazards and assessing risk
Following procedures and strategies for risk control
Contributing to OH&S in the workplace

Chapter 11 Working effectively with culturally diverse clients and co-workers
Reflecting cultural awareness in work practice
Accepting cultural diversity as a basis for effective workplace and professional relationships
Communicating effectively with culturally diverse persons

Chapter 12 Advocating for clients
Assisting clients to identify their rights and represent their own needs
Advocating on behalf of clients on request

Chapter 13 Providing services to people with disabilities with complex needs
Evaluating and prioritising the needs of a person with complex care issues
Liaising and negotiating with appropriate personnel in the development of a service delivery plan
Coordinating the delivery of the service delivery plan

Chapter 14 Facilitating support for personal care needs
Determining a person's personal care support requirements
Providing and monitoring personal care support

Chapter 15 Working effectively with older people
Understanding the structure and profile of the residential aged care sector
Physical and psychosocial aspects of ageing

References
Index

See also: Younger People in Residential Aged Care Support Hub (NDIS)
Link:
http://m0414533224.blogspot.com/2019/03/book-disability-support-worker-arnott.html

Unless otherwise noted all books listed were in my personal library at the time of the first blog posting about the book.
Some titles were borrowed or referenced from RMIT University libraries (City, Carlton, Brunswick Campuses) during the period 2006-2016; or from Hobsons Bay City Council library. or Bayside (Brighton) Council library, or Prahran Mechanics Institute (& ARHS) library.

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